Contact Us

I like a particular product that is out of stock no longer available?

We source our products based on popularity, nonetheless if customer really wanted we can create a custom order (more expensive because it is made just or you).

I received my product but it was broken?

We are aware that ceramic brakes , in that case please take a picture of it and let us know about it at support@jibballc.com. We offer either refund or a replacement depending on inventory and client choice.

I received my product but, i didn't like it?

Let us know at support@jibballc.com, send it back to us and we will issue a refund for you.

I didn't receive my order yet?

Let us know at support@jibballc.com and we will provide you with the tracking number.